How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Privacy Policy

Effective Date: March 30, 2025
Business Name: INNOSELF LLC
Registered Address: 7901 4TH ST N, STE 300, ST. PETERSBURG, FL, USA 33702
Contact Email: support@innoself.co

1. Introduction

INNOSELF LLC ("we", "us", "our", or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, digital products, and services. It also explains your legal rights under applicable privacy laws such as GDPR, CCPA, and other global data regulations.

By using our site or purchasing from us, you agree to the terms of this Privacy Policy.

2. Who We Are

This website is operated by INNOSELF LLC, a U.S.-based company registered in Florida. We provide digital products, online education tools, and affiliate product recommendations for creators and entrepreneurs worldwide.

3. Information We Collect

A. Information You Provide Directly

We may collect the following data when you interact with our website or services:

Name and email address
Billing information at checkout
Account creation details
Survey responses, contact forms, or support requests

B. Information Collected Automatically

When you use our site, we may automatically collect:

IP address and device data
Browser type and operating system
Website usage behavior (pages visited, actions taken)
Cookies and pixel data (see Section 7)

C. Information from Third Parties

We may receive information from third-party platforms we integrate with, including:

Shopify
Stripe
Flodesk
Meta (Facebook/Instagram)
Google Analytics
Affiliate platforms

4. How We Use Your Information

We use your data to:

Process orders and deliver digital products
Send transactional emails (receipts, download links, login access)
Provide customer support and communicate updates
Deliver newsletters, marketing emails, and content (only if opted-in)
Analyze site performance and user behavior
Ensure legal and platform compliance

We do not sell, rent, or trade your personal data to third parties.

5. Legal Basis for Processing (GDPR)

We process your data under one or more of the following legal bases:

Your consent (e.g., email opt-ins)
Contractual necessity (e.g., fulfilling an order)
Legal obligation (e.g., accounting)
Legitimate interests (e.g., fraud prevention, marketing analytics)

6. Data Sharing & Disclosure

We may share your data with trusted service providers that support our business operations:

Shopify – Store platform and order processing
Stripe & PayPal – Payment processing
Flodesk – Email marketing
Analytics tools – Google Analytics, Meta Pixel
Legal authorities – Where required by law

All partners are bound by confidentiality and data protection agreements.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Analyze website traffic and engagement
Improve site functionality and personalization
Track marketing effectiveness and conversion data

You can manage or disable cookies in your browser settings. Continued use of our site implies consent.

8. International Data Transfers

If you are accessing this site outside the United States, your data may be transferred to and processed in countries with different data protection laws. We implement safeguards such as Standard Contractual Clauses (SCCs) to protect your data internationally.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes in this policy or as required by law. You may request deletion of your data at any time (see Section 10).

10. Your Privacy Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for email communications
Request data portability (where applicable)
File a complaint with your data protection authority

To exercise your rights, please email support@innoself.co.

11. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from children. If we become aware of such data collection, we will delete it promptly.

12. Data Security

We use secure hosting, SSL encryption, and other technical measures to protect your personal data. However, no online transmission is 100% secure. You use our website at your own risk.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how your data is handled:

📧 Email: support@innoself.co
🏢 INNOSELF LLC, 7901 4TH ST N, STE 300, ST. PETERSBURG, FL, USA 33702