Frequently Asked Questions (FAQ)

1. How will I receive my product after purchase?

All products sold through INNOSELF are digital and delivered via instant download link or email after your payment is confirmed. If you don’t see your email within 30 minutes, please check your spam, promotions, or junk folder first.

2. What if I don’t receive my product?

Please email support@innoself.co with your order number and the email you used at checkout. We’ll make sure you get access as quickly as possible.

3. Do you offer refunds or returns?

No. Due to the digital and downloadable nature of our products, all sales are final and non-refundable. By purchasing, you agree to this policy. We recommend reviewing product details carefully before purchase.

4. Can I resell the digital products I buy?

Some of our products include resale rights, such as MRR (Master Resell Rights) or PLR (Private Label Rights). These rights will be clearly stated on the product page. If not mentioned, resale or redistribution is not allowed.

5. What tools or platforms do I need to use the products?

Most of our products can be used with tools like Canva, Stan Store, Shopify, Flodesk, or Google Docs depending on the specific offer. All tools mentioned are optional unless otherwise stated. No paid subscriptions are required to use our base materials.

6. Can I promote INNOSELF products as an affiliate?

Yes! We partner with select affiliates. If you’re interested in promoting our digital products or licensed resources, please reach out to support@innoself.co with a short introduction and your social/profile links.

7. Are your products beginner-friendly?

Absolutely. Our templates, playbooks, and toolkits are designed to help new entrepreneurs, content creators, and digital beginners launch and grow their brand with clarity and ease, even with no prior experience.

Still Have Questions?

If your question isn’t answered above, don’t hesitate to email us at:
📧 support@innoself.co – we usually reply within 1 business day.